October 18, 2022

Kredit Platform Updates

Enterprise

Refund settled payments

Step 1: Navigate to the Payments tab

Step 2: Click the three dots button to the right of the transaction

Step 3: Select Refund

Step 4: Confirm that the correct transaction is about to be refunded

A new line item for that transaction will populate in the payments ledger, and tagged with the status of "Refunded".

Retry failed transactionsretry

Step 1: Navigate to the Payments tab

Step 2: Click the three dots button to the right of the transaction with the "Failed" status

Step 3: Select Retry

Consumer

Enhanced experience for scheduling payments in the future

Step 1: When consumers select Make a payment, they are directed to Set up a payment where they can:

  • Type in the amount

  • Select their payment method

  • Toggle on recurring payments to establish frequency

Step 2: Consumers can select the

  • Number of payments they want to schedule - Up to 24 payments can be scheduled in a single payment setup

  • Frequency - Payments can be set up bi-weekly or monthly

Step 3: Consumers are prompted to select the date of the upcoming payment

  • For one-time payments, the single transaction will be processed on the date selected

  • For recurring payments, the first of N payments will be processed on the date selected

A confirmation sentence will recap the date of the transaction, frequency, and processing time for the selected payment method.

Step 4: Consumers acknowledge the E-Sign Disclosure and Consent with a check box

Last updated