Network Member Platform Updates
  • Kredit Feature Releases
  • September 14, 2023 - Settlements module
  • August 2, 2023
  • March 30, 2023 - How to send campaigns with templates
  • March 24, 2023 - Outreach: How to manage contact uploads
  • March 22, 2023 - Outreach: How to manage groups
  • March 20, 2023 - Outreach: How to manage contacts
  • February 28, 2023
  • February 3, 2023
  • January 10, 2023
  • 2022
    • 2022 Year End
    • December 16, 2022
    • November 30, 2022
    • November 14, 2022
    • November 7, 2022
    • October 18, 2022
    • September 21, 2022
    • September 9, 2022
Powered by GitBook
On this page
  • ENTERPRISE
  • CAMPAIGNS
  • TEMPLATES

Was this helpful?

March 30, 2023 - How to send campaigns with templates

PreviousAugust 2, 2023NextMarch 24, 2023 - Outreach: How to manage contact uploads

Last updated 1 year ago

Was this helpful?

ENTERPRISE

Drive engagement with email and text campaigns! Network members can centrally manage outreach to consumer account holders with tailor-made tools.

CAMPAIGNS

Network members can send contacts (account holders) on-demand text and email campaigns.

Step 1: Click Create a new campaign.

The Create a new campaign page allows you to input the details of your campaign.

Step 2

Select Email under the section labeled Type.

Step 3

Type in the Campaign name.

Step 4

Type in the Subject of the campaign. This will be visible to recipients.

Step 5

The From address is auto populated and can not be edited.

Step 6

Select the Group from the drop down that should receive this campaign.

Step 7

Select the desired Template from the drop down menu.

Step 8

Select the Launch date for the campaign to be deployed.

Step 9

  • Click Save to save the work done so far.

  • Click Schedule to launch campaign.

  • Click Preview to view the campaign in advance of deploying.

Step 10

Enter an email into the textbox labeled Send test message to send a this email to a team member. This email must be added in the contact database.

The Create a new campaign page allows you to input the details of your campaign.

Step 2

Select Text under the section labeled Type.

Step 3

Type in the Campaign name.

Step 4

The Short code is auto populated and can not be edited.

Step 5

Select the Group from the drop down that should receive this campaign.

Step 6

Select the desired Template from the drop down menu.

Step 7

Select the Launch date for the campaign to be deployed.

Step 8

  • Click Save draft to save the work done so far.

  • Click Schedule to launch campaign.

  • Click Preview to view the campaign in advance of deploying.

Step 9

Enter a phone number into the textbox labeled Send test message to send a this text to a team member. This phone number must be in the contact database.

Step 1: Click on the Details next to a campaign with a Draft or Scheduled status.

Step 2: Click Edit to update campaign information. When a campaign has a Draft or Scheduled status, all fields are eligible to be edited.

Step 3: Navigate back to the Campaigns dashboard. Select the three dots next to a campaign with a Draft or Scheduled status.

  • Select Delete campaign to delete the campaign. Deleting a campaign is an action that cannot be undone.

  • Select Edit to return to the edit page.

The Campaigns dashboard provides insights for sent email and text campaigns.

Step 1: Click on the Stats button to see analytics on the individual campaign.

  • Delivery rate shows the rate email or text campaigns were delivered to consumers.

  • Open rate shows the rate email or text campaigns are opened by consumers.

  • Click-through rate is the number of consumers who click a link included in a communication.

  • Unsubscribe rate shows the rate of consumers that unsubscribed to emails.

  • Opt-out rate shows the rate of consumers who opted-out of text campaigns.

TEMPLATES

Network Members can use standard email and text templates that can be auto-populated with consumer account data​ from the contacts database.

Reach out to your primary Kredit contact to review templates.

Select the Preview button to review the template.